I am also facing the same problem from the day I purchased SpinnerChief 6. For example, as illustrated in the introductory video of SpinnerChief 4, selecting the word salary, should show many good words. But, in my case it does not show anything. For many other words no synonyms are shown. No error messages are shown. I have loaded cloud thesaurus at the beginning and enabled cloud good words. My web version also shows the same problem. Please let me know what might be the problem.
Here is an update package:https://drive.google.com/open?id=1kq0OudpDcpoewfJTxSBp9M8RKixO1xCZ
After downloading it, please unzip it and put the files in the unzipped folder into the software directory to overwrite your original SpinnerChief 6 folder, then re-run it.