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dbh3000
2014/08/06 03:57:35

damn i can't even PM you it says it is under maintenance..


xeroxias
2014/08/06 11:40:04

It looks like my account is upgraded. However i am still not able to use the api key in Kontent Machine. every time i try it use it i get " The connection to SpinnerChief server is timed out " message. image attached.

- I have also faced problem using copyscape option. It says " username and api key not correct."

- also, every now and then i get error message using the " super spin " option.

* I sent an email to support the day after i bought the software. which is like 5 days ago. still haven't got any reply! and still havnt been able to use the software!

* please either help me or issue a refund. [email protected]



dbh3000
2014/08/06 11:55:56

if you can get a refund let me know


WhiteHatBox
2014/08/06 12:21:03
10 # dbh3000 8/6/2014 3:53:42 AM

same here

i sent 5-6 emails to support (at) whitehatbox still no reply. It has been 2 months

what is your email adress

That is terrible! Please send email again to [email protected]

Let's ROCK!
WhiteHatBox
2014/08/06 12:27:45

@xeroxias , I searched our emails just now, we didn't get any email from [email protected]. Anyway, I sent you an email, please check.
@dbh3000, please send your payment and api account details to [email protected], we will deal with it.

Let's ROCK!
xeroxias
2014/08/06 16:56:53

@WhiteHatBox

"[email protected]" is my payment email that i used to pay for spinner chief.

"[email protected]" is the email i used to sign up at whitehatbox.com and account.spinnerchief.com

sorry for the confusion. i got your email and when is right time to skype you? i live in Eastern time zone.

dbh3000
2014/08/06 18:09:45

we both send and you couldn't find our emails

good job :)


Incognito19
2014/08/06 19:19:24
Account was upgraded promptly and without any issues once the trial ended and the Ultimate subscription kicked in... Thanks.
WhiteHatBox
2014/08/07 01:11:25

@Xeroxias, I got your skype message and replied.

@dbh3000, have you send again? what is your email?

Let's ROCK!
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